Comments not showing up in OneComme
If comments aren't showing up in OneComme, there are a few things to check.
Is the stream URL a supported URL?
OneComme only supports the URLs listed on the "Supported URLs" page.
Check whether the URL you entered is supported.
Some platforms don't allow comment retrieval for members-only streams.
Is the connection turned on?
If Connection isn't turned on in OneComme, comments can't be retrieved.
In the state shown below, OneComme is able to retrieve comments.
Is the stream set to members-only or private?
To retrieve comments from a stream with restricted viewing, see "How to retrieve comments from members-only streams".
Is a Google or Cloudflare verification check showing up?
When you open a stream that can't connect in your browser, you may see a verification check like the one below.
Prove you're not a robot to regain access.
I'm not arobotPrivacy · TermsAbout this pageUnusual traffic from your computer networkhas been detected. This page checks that requests aren't from arobot but sent by a real user. ThisWhy this page appeared
Are you logged in to TikTok or bilibili?
On some sites, such as TikTok and bilibili, not all comments will show up unless you're logged in.
Make sure you're logged in before trying to retrieve comments.
If TikTok stops retrieving comments partway through
When TikTok detects a disconnection, it automatically attempts to reconnect gently, with intervals between attempts.
If it hasn't recovered after waiting a while, or if a TikTok verification screen (such as a CAPTCHA) is showing, automatic reconnection will stop. In that case, reconnect manually or complete the verification screen that's shown.